Privacy Policy

Last Updated: September 2026

SKYTEAM SOFT ("we," "us," or "our") publishes mobile games and apps through its Skyteam Games and Skyteam Apps divisions. This Privacy Policy explains how we handle personal information in connection with our website at www.skyteamsoft.com and when you contact us or do business with us.

Our mobile games are covered by their own policies, not this one: see our Children’s Games Privacy Policy for games directed to children and families, and our General Audience Games Privacy Policy for games intended for players aged 13 and over.

1. Scope of This Policy

This policy applies to:

• Visitors to www.skyteamsoft.com.
• Business partners, suppliers and anyone who contacts us.
• Personal information we process as a controller for our own business purposes.

2. Information We Collect

• Information you give us: When you contact us through our website or by email, we receive the details you choose to provide — typically your name, email address, company name (if any), and the content of your message.
• Business and contract records: For partners and suppliers, we hold the business contact details, billing information, and correspondence necessary to work together and meet our legal obligations.
• Technical information: Our web host records standard server logs, which may include IP address, browser type, and pages requested. These are used for security and to keep the site running, and are not used to build profiles of visitors.

We do not sell personal information, and we do not use our website for behavioral advertising. Our website does not use cookies or tracking tools; the only thing it stores in your browser is your language preference.

3. How We Use Information

• To respond to your enquiries and provide quotes or proposals.
• To manage billing, accounting, and record-keeping.
• To secure our systems and prevent fraud or misuse.
• To comply with legal, tax, and regulatory obligations.

Where the GDPR applies, we rely on the following legal bases: performance of a contract (delivering services), legitimate interests (responding to business enquiries, securing our systems), legal obligation (tax and accounting records), and consent where we ask for it explicitly.

4. Service Providers

We use a limited set of reputable providers to run our business — for example, cloud infrastructure, email, and accounting services. These providers process personal information only as needed to provide their service to us, under contractual confidentiality and security obligations.

We do not share personal information with data brokers or advertising networks.

5. International Transfers

We are based in Türkiye and may use service providers located in other countries, including within the European Economic Area and the United States. Where personal data is transferred outside its country of origin, we rely on appropriate safeguards such as the European Commission’s Standard Contractual Clauses or an adequacy decision.

6. Data Retention

We keep personal information only as long as it is needed for the purpose it was collected for. Enquiry correspondence is deleted once it is no longer relevant. Business and accounting records are retained for the period required by applicable tax, accounting, and limitation-period rules.

7. Your Rights

Depending on where you live, you may have the right to access, correct, delete, or port the personal information we hold about you, to object to or restrict its processing, and to withdraw consent you have previously given. Individuals in Türkiye have these rights under the KVKK (Law No. 6698); individuals in the EEA and UK have them under the GDPR.

To exercise any of these rights, contact us at support@skyteamsoft.com. We will respond within the period required by applicable law. If you believe we have not handled your request properly, you may lodge a complaint with your local data protection authority — in Türkiye, the Personal Data Protection Authority (KVKK).

8. Data Security

We use industry-standard administrative, technical, and physical safeguards to protect the information in our care, including encryption in transit, access controls, and the principle of least privilege. No security measures are perfect, and we cannot guarantee absolute security.

9. Children

Our website is directed to a general audience, not to children, and we do not knowingly collect personal information from children through it. Privacy practices for our mobile games — including those made for children — are described in the separate policies linked at the top of this page.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Changes will be posted on this page with an updated "Last Updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: support@skyteamsoft.com
• Website: www.skyteamsoft.com